Privacy Policy
Last updated: September 2026
This is a template privacy policy. It should be reviewed by legal counsel before publication.
1. Information We Collect
We collect information that you provide directly to us when you use the GhaarFix platform. This may include your name, email address, phone number, location, and details related to your service bookings. We also collect certain information automatically, such as device information and usage data.
2. Account Information
When you create a GhaarFix account, we collect your name, email address, phone number, and other details necessary to create and maintain your account. You are responsible for keeping your account credentials secure.
3. Location Information
With your consent, we may collect and use your location information to help connect you with service professionals in your area. You can manage location permissions through your device settings.
4. Booking Information
When you book a service through GhaarFix, we collect details about the service requested, the professional selected, scheduling, and the status of the booking. This information helps us facilitate and manage the service.
5. Payment Information
Payments are processed through secure third-party payment providers. We do not store full payment card details on our servers. Payment processing is subject to the terms and privacy policy of the applicable payment provider.
6. Device Information
We may automatically collect certain device information, including device type, operating system, app version, and usage patterns, to improve the performance and security of the platform.
7. How We Use Information
We use the information we collect to provide, maintain, and improve the GhaarFix platform; to process bookings and facilitate communication between customers and professionals; to provide customer support; to ensure security; and to comply with legal obligations.
8. How We Share Information
We may share information with service professionals to facilitate bookings, with third-party service providers who help us operate the platform (such as payment processors), and when required by law. We do not sell your personal information.
9. Service Providers
We work with trusted third-party providers for services such as payments, analytics, and communications. These providers have access to only the information necessary to perform their functions and are obligated to protect it.
10. Data Security
We take reasonable measures to protect the information we collect. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
11. Data Retention
We retain your information for as long as your account is active or as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
12. User Rights
Depending on your location, you may have rights to access, correct, or delete your personal information, or to object to certain processing. To exercise these rights, please contact us at support@ghaarfix.com.
13. Cookies
We may use cookies and similar technologies to operate and improve our platform. You can manage cookie preferences through your browser or device settings.
14. Children's Privacy
GhaarFix is not intended for use by children under the age of 13. We do not knowingly collect information from children under 13. If you believe a child has provided us with personal information, please contact us.
15. Third-Party Services
Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies.
16. Changes to Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on this page. Your continued use of the platform after changes constitutes acceptance of the updated policy.
17. Contact Information
If you have questions about this Privacy Policy, please contact us at support@ghaarfix.com.